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Can Connect to Some Sites and Not Others

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This wikiHow teaches yous what to do when you can't view a particular website. If you lot tin view the site on other computers, phones, tablets, or networks, there may be an issue with your computer or network. There are some quick fixes that will solve most problems, but yous may have to become your hands a little dirty.

  1. 1

    Notice out if the website is down. If it'due south just one website y'all can't access, at that place's probably nothing wrong with your computer, phone, or tablet. To check, head over to https://downforeveryoneorjustme.com and enter the domain name (for example, wikiHow.com) and click the blue button. If the site is up and running, you'll come across "It's simply you." If in that location's something wrong with the site, yous'll run into confirmation that it is down.

    • If the website is downwardly, there's not much you can exercise until information technology comes back upwards. Check back later on a while to run across if anything changes. If you know the site is dorsum upward just you yet can't access it, articulate your browser cache and then try again.
    • Sometimes the site may exist up-and-running but a network issue between your computer and that site is experiencing bug. If the site isn't down, read on to proceed troubleshooting.

  2. two

    Get to the website on a unlike device or network. If the website loads on the other device, the problem is probably related to your own device or web browser. If the website doesn't load elsewhere, the website or its network are probable having trouble treatment connections.

    • If you tin can, try to load the website on another device connected to the same network (such as your Wi-Fi network), every bit well equally one that'southward non connected to your network (such as over mobile data).

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  3. 3

    Try visiting the website in incognito, private, or underground fashion. If the site opens fine on some other device, there'southward a gamble one of your web browser plugins or extensions is preventing the site from loading. If the website loads in your browser'south private browsing mode, yous tin can ordinarily solve the problem by disabling browser extensions, immigration your cookies, or resetting your browser to its original settings. Here's how to open up individual, incognito, or secret style on different browsers:

    • Figurer:
      • Chrome, Edge, and Safari: Press Control + Shift + N (Mac) or Command + Shift + N (PC).
      • Firefox: Press Command + Shift + P (Mac) or Control + Shift + P (PC).
    • Mobile:
      • Chrome: tap the three dots next to the address bar and select New Incognito tab.
      • Safari: Tap the two overlapping squares at the bottom-right corner, and and so tap Private at the bottom-left.
      • Samsung Internet: Tap the two overlapping squares at the bottom, so tap Plough on Secret mode.

  4. 4

    Restart your reckoner, phone, or tablet. Frequently, a simple reboot will set the problem you're having. After rebooting, try visiting the site once more.

  5. v

    Temporarily disable your antivirus plan. Your antivirus software may be interfering with your ability to load certain websites. Try disabling the software and and then loading the site again.

    • If the site loads when your antivirus software is disabled, there's likely a firewall rule or another setting in that software blocking the website. Keep in mind that this could be because the site is problematic! If you're sure the site is fine, open your antivirus program, locate the section in which you lot can allow or block websites and apps, and brand any necessary adjustments.
    • Make sure to re-enable the antivirus after y'all're washed testing.

  6. 6

    Check your calculator'south date and time settings. If y'all come across an error about security when trying to load the website, the date and time on your computer, phone, or tablet may be inaccurate.[one] Check your computer or mobile device's clock to make sure that it is gear up to the correct time and date.

    • If the time or engagement is incorrect on Windows, click the fourth dimension in the taskbar, select Date and time settings, and then toggle "Set fourth dimension automatically" to On. Then, click Sync now to resync your clock.
    • If the time or date is wrong on a Mac, open up the Apple bill of fare, select System Preferences, click Date & Time, and so click the padlock so you tin can make changes.[2] Cheque the box side by side to "Set date and time automatically." Equally long every bit your Mac is continued to the internet, information technology will always show the correct date and time.

  7. vii

    Ensure that at that place are no parental controls enabled. If you have parental command software, information technology may be blocking access to certain websites. If y'all have access to it, disable the parental control software and endeavor visiting the website again.

  8. eight

    Run an antimalware scan. If your computer is infected with a virus or other blazon of malware, you may have trouble accessing websites. When this happens, sure sites may not load, or you lot may be redirected to a completely different website! When you run an antivirus or antimalware browse, your security software will walk you through the process of securing your computer, and (hopefully) restoring your website access.

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  1. one

    Use a unlike web browser. If the site is loading fine on other devices only non working in your web browser (even in private or secret way), attempt some other browser. If you only have 1 browser installed, you can quickly download and install another free browser like Firefox, Chrome, or Opera and try loading the website there.

    • If the site loads in another browser, try disabling your ad blocker in your regular browser, besides as immigration your cookies. Sometimes ad blockers and outdated cookies can prevent websites from loading properly.

  2. two

    Make certain JavaScript is turned on. JavaScript is enabled by default on web browsers. If JavaScript has been disabled, you'll run across difficulties loading a lot of popular sites. Check your browser settings to ensure that it is enabled:

    • Computer:
      • Chrome: Click the three-dot menu, select Settings, and then click Advanced in the left panel. Click Site settings under "Privacy and security." If JavaScript is disabled, click information technology and select Allowed.
      • Edge: Click the iii-dot menu and select Settings. Click Cookies and site permissions in the left panel, and so look for "JavaScript" nether "All Permissions." If information technology says "Immune," you're adept. If not, click it and toggle the switch to On.
      • Firefox: Enter nearly:config into the accost bar and ostend that you want to proceed. Type "javascript.enabled" into the search field and make sure the value is fix to "True." If information technology isn't, double-click the word imitation to make it and so.
      • Safari: Click the Safari menu, select Preferences, and and then click the Security tab. If "Enable JavaScript" is not checked, check the box now.
    • Mobile:
      • Chrome for Android: If you're using Chrome on iPhone/iPad, JavaScript is on and there's no mode to turn it off.[iii] On Android, tap the three dots side by side to the accost bar, select Settings, tap Site settings, and then select JavaScript. If it'southward off, turn it on now.
      • Safari: Open up your iPhone or iPad Settings and select Safari. Curlicue downwardly and tap Advanced, and toggle on "JavaScript" if it's turned off.
    • Samsung Internet: Tap the three-line bill of fare, select Settings, choose Advanced, and so turn on JavaScript if information technology'south disabled.

  3. three

    Reset Firefox or Chrome (if you're using a computer). If you nevertheless can't connect, both Chrome and Firefox have congenital-in options for restoring your browser back to its original factory settings. This tin clear up whatsoever issues with these two browsers that other options did not. This volition reset all of your settings and shortcuts, disable any extensions and add-ons, and delete temporary site data.

    • Chrome: Click the three-dot menu, select Settings, and click Avant-garde in the left console. Under "Advanced," click Reset and clean up, so click Restore settings to their original defaults.
    • Firefox: In Firefox, click this link or paste information technology into the address bar: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings#. When prompted, click Refresh Firefox to continue.

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  1. 1

    Reset your modem and router. If y'all can get to the website on your phone or tablet's mobile data network but not your dwelling house network, try restarting your wireless router and/or modem. Traffic to or from a sure website may exist getting tripped up by your modem or router.

    • Unplug the power cables for the modem and the router (if you take a separate one), and await near a minute. Modems and routers can expect all dissimilar means, merely generally have one or more than blinking lights. The modem will usually exist connected to a coaxial jack or telephone jack in the wall.
    • Plug your modem dorsum in and wait for it to completely light upwardly.
    • Plug your router back in and wait for it to completely light up.
    • Try visiting the website again.

  2. 2

    Flush your DNS enshroud. The DNS (Domain Name Organization) is the service that translates web domain names into IP addresses and so that you can connect to websites. Your figurer has a DNS enshroud that could become outdated or corrupted, which would brand it so you can't access sure websites. Flushing your DNS cache could help you regain access to your favorite sites.

    • Windows: Press Windows key + R, type cmd, and so press Enter. At the prompt, ipconfig /flushdns and press Enter.
    • Mac: Open the Last from the Utilities folder, type dscacheutil -flushcache and press Return. Then type sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder and press Return to restart the DNS service. Yous'll exist prompted for your admin password.

  3. 3

    Endeavor dissimilar DNS servers. The DNS servers your device is set to use may be blocking the site you're trying to visit. This is common when using DNS service providers that utilise security blacklists to cake known rogue sites.[4] Usually your computer volition be set up to obtain DNS server info automatically, but you can specify servers if you lot wish.

    • Notice a reliable public/free DNS server, such as the ones available from Google, Cloudflare, and OpenDNS. You'll want to write down the IP addresses for both the main and secondary DNS servers.
      • Google: 8.viii.8.8 and 8.viii.iv.4
      • Cloudflare: 1.1.i.1 and 1.0.0.1
      • OpenDNS: 208.67.222.222 and 208.67.220.220
      • Verisign: 64.6.64.6 and 64.6.65.6.
    • Change the DNS servers on Windows: Press Windows fundamental + R and blazon ncpa.cpl to open Network Connections. Correct-click your network adapter, select Backdrop, highlight "Internet Protocol Version 4" in the listing and click the Properties push button. To specify servers, select Use the following DNS server addresses and enter the addresses of the ones you desire to utilize. If addresses are already specified, you lot tin supercede them, or y'all can try obtaining them automatically to see if that helps.
    • Change the DNS servers on Mac: Open the Apple tree carte, click Organisation Preferences, select Network, and click the padlock to brand changes. Click your connection, click Advanced, and so the DNS tab. Enter the servers that you want to connect to. If addresses are already specified, you can move the new ones to the top of the list, or remove the onetime ones.

  4. 4

    Disable your proxy server. If your reckoner is set to connect to the cyberspace through a proxy server, and that server isn't working (or specifically blocks certain websites), you lot may be able to bypass the proxy server.

    • Windows: Click the Windows Outset menu, select Settings, and click Network & Internet. Click Proxy at the lesser of the left cavalcade. If a proxy server is set and you don't want to apply information technology, turn off "Use a proxy server" at the bottom.
    • Mac: Click the Apple menu, select Organization Preferences, click Network, and and then select your connection. Click the Advanced button, select the Proxies tab, and uncheck any of the proxies you don't desire to utilise.

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Add New Question

  • Question

    What does information technology mean when I go the error bulletin "The connection to the server was reset while the page was loading. The page you are trying to view cannot be shown because the authenticity of the received data could not be verified."?

    Community Answer

    Whether it took too much time for the browser to get a response from the website you wished to access. Or, that said website you wished to access was detected by your firewall equally not safe and could damage your computer.

  • Question

    What if a item folio won't open?

    Community Answer

    Assuming you just need to read the page and not interact with it (logging in, uploading things, etc.), yous could try wayback.archive.org. Merely enter the page's URL to see whether they have any archived versions of it. If they practice, you'll get a agenda with links. If you lot do demand to collaborate, cheque if the problem is on your terminate by testing the page on a different computer or network. If it still won't load, then the effect is on their end and in that location'southward naught you can do.

  • Question

    If I can't connect to a certain website no matter what device I employ, does that hateful the site is blocked or down?

    Community Answer

    Become to iidrn.com. They can check if the website itself is downwardly, or if it'southward something with your connection. Just blazon in the website in the white bar and click enter. It volition tell yous automatically! If the website is up and running correctly, and so the problem might be with your internet.

  • Question

    What does it mean when I get an fault stating " Safari can't connect to the server"?

    Community Answer

    You either have put in the wrong address or you accept no WIFI connection. If you are at work, the website you lot are trying to access may exist blocked.

  • Question

    Why tin can't I access certain websites?

    Community Answer

    It depends on where you are and how old you are. Some countries cake access to certain websites for everyone. If y'all're a child or teenager, your parents might have set upwards parental controls to prevent you lot from accessing inappropriate content. Otherwise, your antivirus program could be blocking the site because it is a threat somehow.

  • Question

    What do I do if I've been unable to connect to a certain website for months?

    Community Answer

    It's probably because the domain has restricted the country IP. You could endeavor through a VPN, after connecting to a server in a different country.

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  • If yous can't connect to any websites at all, there could be a problem with your internet connection. Contact your internet provider's technical support or your local administrator to help yous get back online.

  • If a website is blocked by your antivirus software, DNS service, or proxy server, information technology's probably for a good reason. That site could infect computers with malware or exist otherwise malicious.

  • Although rare, sometimes larger courage networks experience issues that affect a huge number of websites at in one case.

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About This Article

Commodity Summary X

one. Endeavour a dissimilar browser.
2. Disable ad-blockers.
3. Temporarily disable anti-virus apps.
four. Brand sure JavaScript is enabled in your browser.
5. Disable browser extensions.
half-dozen. Verify your proxy server settings.
vii. Browse for malware.
8. Reset your DNS settings.

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Source: https://www.wikihow.com/Fix-if-You-Can%27t-Access-a-Particular-Website#:~:text=Your%20computer%20has%20a%20DNS,cmd%20%2C%20and%20then%20press%20Enter.

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